Using Delesign
- Delesign Requests +–
  - Slack and Delesign
  - Issues Submitting Projects via Email
  - Submit Projects Via Email
  - Design Requests and Your Deadlines
  - Issues Submitting Email Messages To Designer
  - How To Make Great Design Requests
  - Design Request Delivery Speeds
  - How Long Do Designs Or Revisions Take To Complete?
- Getting Started +–
  - Communicate with your designer and manage your projects via Slack
  - Client Portal Secrets And Tips
  - How Do I Login To My Account?
  - How To Get Started With Delesign
- Revisions +–
  - How To Make A Revision Or Provide Feedback
  - How Many Revisions Do I Get
- Subscription +–
  - How can I cancel or put on hold my subscription?
  - Day and Night Schedule

Frequently Asked Questions
- Delesign Account +–
  - What's The Difference Between The Senior Designer And The Graphic Designer Service?
  - How Does Delesign Work? What is the process?
  - Does Delesign Have A Referral or Affiliate Program?
  - How Can I Review My Past Receipts/Invoices?
  - How Can I Change My Credit Card Information?
  - How Can I Change My Email Address?
  - How Can I Change My Password?
  - Can Others Use My Account?
  - I Put My Account On Hold And Am Ready To Start Up Again. What Do I Do?
  - I Canceled My Subscription Earlier. I Want To Sign Up Again. What Do I Do?
  - Are There Long-Term Contracts?
  - Will My Designer Ever Be Switched?
  - How Can I Contact Support?
  - Bulk Design Requests
- Design +–
  - Can My Designer Really Create All of The Complex Designs Delesign Mentions?
  - How Can Delesign Be So Inexpensive?
  - Can I Use Delesign for Multiple Brands?
  - What Fonts Do You Use?

Best Practices and How to Help
- Delesign Account +–
  - Print Bleed
  - How Can I Download My Files?
  - Can I Organize My Queue Of Design Requests?
  - Using Go, Delesign’s Client Platform
  - What Are The Price Differences Between Night and Day Schedules?
- Design Scope +–
  - Examples of Great Design Requests
  - Can Delesign Create App Designs?
  - Can Delesign Create Web Design?
  - Can Delesign Create Explainer Videos?
  - Can Delesign Create Animation?
  - Can Delesign Edit Videos?
  - Print Bleed
  - Can I Use Delesign In The T-shirt Marketplace?
  - Using Our Free Images
- Subscription and Designer +–
  - Can I Change My Delesign Designer?
  - What If Something Goes Wrong?
  - Print Bleed
  - How Can I Download My Files?
  - Can Delesign Help Me With My Presentation?
  - Typos And The Importance Of Proofreading
  - Sketching A Design Request
  - How Can I Select When My Designer Works?
  - How Can I Change When My Designer Works?

About Delesign
- Company +–
  - Delesign Recognized Holidays
  - Do You Have Any Sample Work?
  - Where Are Your Offices Located?
  - Who Can Use Delesign?
  - Official Scope Of Our Design Service
  - Our 15-Day No Risk Money Back Guarantee
- Design Subscription +–
  - Graphic Designer Scope of Service
  - Senior Designer Scope of Service
  - Can I Use Delesign For My Clients?
  - Who Can Use Delesign?
  - Do I Own The Creative Work?
  - What Does Unlimited Mean?
  - How To Sign Up For Delesign
  - Our 15-Day No Risk Money Back Guarantee

Issues Submitting Email Messages To Designer

Have you sent an email to your designer to [email protected] and received an email stating there was a problem receiving your message?

This means that Delesign did not recognize the subject line of the email you sent.

Whenever your designer sends you a message, the message will appear both on your client platform Go as well as an email sent to your email address. The email that is sent to your email address is from our email relay service, and will be sent to you from the email address [email protected].

When you reply back to this email from [email protected], we are able to automatically relay your message to your designer directly, as well as include this email message onto the client portal project thread for this design request. But we are only able to do so if the subject line remains unchanged.

Do not change the subject line in any way when replying back to the email. Including anything, such as “Fwd” or anything else to the subject line will cause our automatic relay system to not recognize your message, and will cause it to not be sent to your designer or to the client portal.