Using Delesign
- Delesign Requests +–
  - Slack and Delesign
  - Issues Submitting Projects via Email
  - Submit Projects Via Email
  - Design Requests and Your Deadlines
  - Issues Submitting Email Messages To Designer
  - How To Make Great Design Requests
  - Design Request Delivery Speeds
  - How Long Do Designs Or Revisions Take To Complete?
- Getting Started +–
  - Communicate with your designer and manage your projects via Slack
  - Client Portal Secrets And Tips
  - How Do I Login To My Account?
  - How To Get Started With Delesign
- Revisions +–
  - How To Make A Revision Or Provide Feedback
  - How Many Revisions Do I Get
- Subscription +–
  - How can I cancel or put on hold my subscription?
  - Day and Night Schedule

Frequently Asked Questions
- Delesign Account +–
  - What's The Difference Between The Senior Designer And The Graphic Designer Service?
  - How Does Delesign Work? What is the process?
  - Does Delesign Have A Referral or Affiliate Program?
  - How Can I Review My Past Receipts/Invoices?
  - How Can I Change My Credit Card Information?
  - How Can I Change My Email Address?
  - How Can I Change My Password?
  - Can Others Use My Account?
  - I Put My Account On Hold And Am Ready To Start Up Again. What Do I Do?
  - I Canceled My Subscription Earlier. I Want To Sign Up Again. What Do I Do?
  - Are There Long-Term Contracts?
  - Will My Designer Ever Be Switched?
  - How Can I Contact Support?
  - Bulk Design Requests
- Design +–
  - Can My Designer Really Create All of The Complex Designs Delesign Mentions?
  - How Can Delesign Be So Inexpensive?
  - Can I Use Delesign for Multiple Brands?
  - What Fonts Do You Use?

Best Practices and How to Help
- Delesign Account +–
  - Print Bleed
  - How Can I Download My Files?
  - Can I Organize My Queue Of Design Requests?
  - Using Go, Delesign’s Client Platform
  - What Are The Price Differences Between Night and Day Schedules?
- Design Scope +–
  - Examples of Great Design Requests
  - Can Delesign Create App Designs?
  - Can Delesign Create Web Design?
  - Can Delesign Create Explainer Videos?
  - Can Delesign Create Animation?
  - Can Delesign Edit Videos?
  - Print Bleed
  - Can I Use Delesign In The T-shirt Marketplace?
  - Using Our Free Images
- Subscription and Designer +–
  - Can I Change My Delesign Designer?
  - What If Something Goes Wrong?
  - Print Bleed
  - How Can I Download My Files?
  - Can Delesign Help Me With My Presentation?
  - Typos And The Importance Of Proofreading
  - Sketching A Design Request
  - How Can I Select When My Designer Works?
  - How Can I Change When My Designer Works?

About Delesign
- Company +–
  - Delesign Recognized Holidays
  - Do You Have Any Sample Work?
  - Where Are Your Offices Located?
  - Who Can Use Delesign?
  - Official Scope Of Our Design Service
  - Our 15-Day No Risk Money Back Guarantee
- Design Subscription +–
  - Graphic Designer Scope of Service
  - Senior Designer Scope of Service
  - Can I Use Delesign For My Clients?
  - Who Can Use Delesign?
  - Do I Own The Creative Work?
  - What Does Unlimited Mean?
  - How To Sign Up For Delesign
  - Our 15-Day No Risk Money Back Guarantee

Issues Submitting Projects via Email

Have you tried submitting a new project via email to [email protected] and received an email stating there was a problem receiving your new project? This means that Delesign did not recognize the email address used to submit your new project via email. Before trying to submit your project via email again, please make sure that the email address you used to submit the project via email was the same email address you use to login to go.delesign.com. If you use any other email address, such as the secondary email address associated with your Delesign account that you have input into the settings of the client portal, our system will not recognize your email message, and your email message will not be converted into a project. If you have confirmed this, but are still receiving an error response email, you may be using a third party email service or program that sends your email from a different email address than your own. Please make sure that the email address that is sending the email to [email protected] is the same email address that you use to login to go.delesign.com. Please allow as much as 1 hour for your email to be converted into a project on our Go portal, although most emails will be converted into projects within 10-25 minutes. Once your email has successfully converted into a project on the Go portal, you will receive an email confirmation for your new project. Should you still be facing issues, please submit your design project directly through the client portal.